Shipping policy
Delivery times
The estimated delivery times below are to be used as a guide only and commence from the date of dispatch.
Express
- 2-4 business days
- Fully trackable with Email updates
- Shipping fees vary based on address—calculated at checkout
Standard
- 5-8 business days
- Fully trackable with Email updates
- Shipping fees vary based on address—calculated at checkout
Beyond Object ships worldwide to more than 50 different regions around the world. All orders are generally dispatched within 1-3 business days and deliveries are mainly via FedEx or other services alike. All parcels are trackable, once your order is dispatched you’ll receive a confirmation email with your tracking number. Beyond Object offers free shipping on orders over $160.
Orders are dispatched from our main warehouses in Taiwan or UK depending on the stock availability. Additional border and/or customs duties may apply and are the responsibility of the customer, please check your local import rates and fees.
Need extra help? Talk to us!
Toxic Substance Control Act (TSCA)
If you are based in the US, FedEx might reach out to you for Toxic Substance Control Act (TSCA) Certification form regarding Align and Dueto pen ink.
This used to be handled by the shipper (us) but the latest rule change now FedEx requires it from the importer.
First, please download the TSCA form from FedEx:
http://ftn.fedex.com/forms/TSCA_Certification.pdf
To fill out this form,
- Please put today's date in Date:
- And your FedEx tracking number as waybill:
- And then you check Positive Certification.
- Enter your information below, no need to fill in the company name if you are not buying it as a business.
- Make sure you sign it.